Terms and Conditions

Welcome to Essential-Living (“we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your use of our website https://essential-living.co.za (the “Site”) and the purchase of products from our online store.
By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully before making any purchase or using our services.

1. General Information

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
We reserve the right to modify, update, or change these Terms at any time without prior notice.

Continued use of the Site after such changes constitutes acceptance of the updated Terms.

2. Products and Orders

  • We strive to provide accurate descriptions, images, and pricing for all products available on our website.
  • However, we do not guarantee that all product descriptions, pricing, or other content will always be completely accurate, current, or error-free.
  • Product colors may appear differently depending on your screen or device.
  • All prices are displayed in South African Rand (ZAR) and include VAT unless stated otherwise.
  • We reserve the right to refuse, limit, or cancel any order at our sole discretion, particularly in cases of suspected fraud or misuse.

3. Payments

We offer secure online payment options through trusted payment providers, including:

Yoco

All transactions are encrypted and processed securely.
By submitting payment information, you confirm that you are authorized to use the selected payment method.

4. Shipping and Delivery

  • Orders are typically processed within 8 –15 business days after payment confirmation.
  • Delivery times vary depending on your location and the courier service used.
  • We are not responsible for delivery delays caused by third-party couriers, customs, or unforeseen circumstances.
  • Please ensure your delivery address and contact details are correct when placing an order — we cannot be held responsible for packages sent to incorrect addresses.

5. Returns and Refunds

Please refer to our Return Policy for details on returns, exchanges, and refunds.
All return requests must comply with our policy.
We reserve the right to reject any return that does not meet our conditions or is received after the return period.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, product descriptions, and website design — is the property of Essential-Living and is protected under South African copyright and intellectual property laws.
You may not copy, distribute, modify, or reproduce any material from this Site without our prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Essential-Living shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our Site, products, or services.
Use of this Site and any products purchased is at your own risk.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

9. Governing Law

These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of the Republic of South Africa.
Any disputes will be handled by the competent courts of South Africa.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

📧 essentiallivingza@gmail.com
067 567 3292

Last updated: November 2025